Question 1

How does Lensire work?

Accepted Answer

Lensire compares contact lens prices from multiple retailers in your country. Simply select your country, browse the available lenses, and click through to the retailer to make your purchase. We don't sell lenses directly - we just help you find the best prices.

Question 2

Is Lensire free to use?

Accepted Answer

Yes! Lensire is completely free for users. We may earn a small commission from retailers when you click through and make a purchase, at no extra cost to you.

Question 3

Are the prices up to date?

Accepted Answer

We work to keep our prices as current as possible. However, retailers may change their prices at any time. We recommend checking the retailer's website for the most current pricing before purchasing.

Question 4

Can I buy lenses directly from Lensire?

Accepted Answer

No, Lensire is a price comparison service. We don't process any orders. When you find a price you like, you'll be redirected to the retailer's website to complete your purchase.

Question 5

How do you choose which retailers to include?

Accepted Answer

We aim to include major contact lens retailers in each country we support. If you know of a retailer we should include, please let us know through our contact page.

Question 6

Is my personal information safe?

Accepted Answer

We don't collect or store any personal information from our users. When you visit retailer websites, their privacy policies apply.

Question 7

What payment methods are accepted?

Accepted Answer

Payment methods vary by retailer. Most major retailers accept credit/debit cards, PayPal, and other local payment methods. Please check with the specific retailer for their accepted payment options.

Question 8

Can I return lenses if I ordered the wrong prescription?

Accepted Answer

Return policies vary by retailer. We recommend reviewing the retailer's return policy before making a purchase. Some retailers offer returns on unopened boxes, while others may have restrictions.

Question 9

Do you ship internationally?

Accepted Answer

Lensire itself doesn't ship anything - we're a comparison tool. However, some retailers may offer international shipping. Check with individual retailers for their shipping policies.

Question 10

What does the gold coin mean?

Accepted Answer

Stores marked with a gold coin are our affiliate partners, meaning they pay us a commission when you make a purchase through their link. This comes at no extra cost to you. Non-affiliate stores are listed without the coin. We include all legitimate retailers regardless of affiliate status.

Question 11

How can I add my retailer to Lensire?

Accepted Answer

If you're a retailer and would like to be included in our comparison, please contact us through our contact page with your store details.

Frequently Asked Questions

Still have questions?